+44 7756-594-003

technogroupfamily@hotmail.com

Working hours: Weekdays: 10:00–17:00 Saturday: 12:00–15:00

Privacy Policy

Privacy Policy
Fundamental Guidelines

Our Privacy Policy outlines the methods we use to collect, process, and utilize your Personal Information provided during your interaction with the website https://cybercutlets.com.com/ (hereafter referred to as the “Website”) and any products or services we offer (hereafter referred to as “Services”). “Personal Information” encompasses data that can identify an individual, such as name, address, email address, financial details, and banking information. It excludes anonymized or aggregated data that doesn’t pinpoint a specific individual. We are dedicated to safeguarding and respecting your privacy.

This Privacy Policy aims to elucidate:

  • The variety of Personal Information we gather and its potential usage;
  • The circumstances under which we might share your Personal Information with external entities;
  • The process of transferring your Personal Information;
  • Your entitlements to access, amend, update, or delete your Personal Information;
  • The protective strategies we employ to safeguard Personal Information and prevent its loss, misuse, or modification;
  • Our approach to retaining your Personal Information;
  • Key points regarding our use of cookies, with further details available in our Cookie Policy.
  • We oversee the collection of your Personal Information and define the objectives for its utilization.

Gathering and Utilizing Personal Information

A. Collected Personal Information

We accumulate the following Personal Information:

  • Contact details like name, address, and email address; Account details such as username and password;
  • Automatically gathered data about your computer, device, and browsing activities when you visit the Website or use Services. This aggregated data offers statistical insights about our users’ browsing habits but doesn’t identify individuals personally. This may include:
    • Details about the computer or mobile device used to access our Website, including hardware model, operating system, browser type, IP addresses, and other identifiers;
    • Website usage data, server logs, which could encompass your login information, visit dates and times, viewed pages, your IP address, time spent on our Website, and the sites you visit before and after ours;
    • Bandwidth speeds, available and used storage space on your device, and other device-related statistics. We may capture, store, and process such information even if you discontinue completing an online application or registration form.

B. Cookies and Similar Technologies

Our Website employs Cookies – small text files placed on your computer by visited websites. They are extensively used for efficient website functioning and providing site owners with relevant information. Cookies, typically stored on your computer’s hard drive, help us distinguish you from other Website users, improving your browsing experience and allowing us to enhance our Website. For more in-depth information about our cookie usage, please refer to our Cookie Policy.

C. Utilization of Personal Information

We may use your Personal Information to:

  • Process your transactions exclusively for the purposes it was provided to us;
  • Comply with legal and regulatory obligations;
  • Verify your identity as required by law, and address law enforcement requirements. We might also share your data with other financial institutions and tax authorities if mandated by law;
  • Identify, investigate, and prevent fraudulent activities or unauthorized or illegal actions;
  • Protect our rights and property;
  • Personalize your experience with our Services;
  • Analyze Website usage to enhance our offerings. This includes tracking data to gauge content effectiveness and understand our Website users’ online behavior;
  • Support customer service interactions and inquiries, and manage communications from you;
  • Communicate with you about Services, using your provided email for updates, technical notices, company news, promotions, and related information about our similar products and Services;
  • Organize contests, promotions, surveys, or other Website features;
  • Link, connect, or combine your Personal Information with other data;
  • Fulfill any other purposes for which the Information was collected.
  • We do not engage in behavioral tracking across different websites nor allow third-party data collection through our services. To opt-out of marketing communications, contact us at technogroupfamily@hotmail.com.

Disclosing and Transferring Personal Information

We may share your Personal Information with third parties, legal and regulatory authorities, and transfer it as detailed below:

A. Third-Party Disclosures

In processing transactions, some of your Personal Information might be shared with third-party service providers assisting our operations. We won’t sell, exchange, or share your information without consent, except for service provision or legal requirements. By using our Website or Services, you consent to such disclosures. Non-personally identifiable visitor data may be used for marketing, advertising, or other purposes. These third parties are contractually obliged to safeguard the information and use it solely for disclosed purposes, adhering to applicable data protection laws.

B. Legal Authority Disclosures

We might disclose your Personal Information to law enforcement and other authorities under circumstances such as:

  • Legal subpoenas, court orders, or procedures;
  • Prevention of physical harm or financial loss;
  • Reporting suspected illegal activities;
  • Investigating and preventing fraudulent or unauthorized activities;
  • Investigating violations of this Privacy Policy or any agreements with you.

C. International Transfers of Personal Information

Your Personal Information may be stored and processed in various global data centers where our facilities or service providers are located, necessitating international transfers under legal and regulatory obligations, through protected channels.

D. Additional Disclosure Circumstances

Your Personal Information may also be disclosed:

  • With your consent or per your instruction, including publicly shared information like your username and content in interactive Website areas;
  • With our current or future parent companies, affiliates, subsidiaries, and other related entities, ensuring adherence to this Privacy Policy’s standards and applicable data protection laws;
  • For protecting our rights and properties, or those of related entities;
  • For fraud detection, investigation, and prevention;
  • For investigating Privacy Policy or agreement violations.

Regarding External Websites

From time to time, our Website may include references or links to external websites (“External Websites”). We do not exert control over these External Websites, third-party sites, or their content. You acknowledge that we bear no responsibility or liability for any External Websites linked or referred from our Website. This includes, but is not limited to, the content, policies, failures, promotions, products, services, or actions of these sites, as well as any damages, losses, or issues resulting from them. External Websites are governed by their own independent privacy policies, and we encourage you to review the policies and terms of each site you visit. We are committed to maintaining the integrity of our site and welcome any feedback about the information on External Websites featured on our site.

Your Personal Information Rights

Under legislation, you are entitled to various rights regarding your Personal Information, provided these do not conflict with legal obligations related to anti-money laundering, counter-terrorist financing laws, and record-keeping requirements.

These rights include:

  • The right to be informed about the processing of your Personal Information and the specific data being processed;
  • The right to data portability, allowing you in certain situations to obtain your Personal Information in a machine-readable format;
  • The right to object to the processing of your Personal Information;
  • The right to avoid automated decision-making and profiling that significantly affects you;
  • The right to access, correct, update, and block inaccurate or incorrect Personal Information;
  • The right to withdraw consent for Personal Information processing;
  • The right to request deletion of your Personal Information from our servers (the right to be forgotten).

To exercise these rights, please contact us at technogroupfamily@hotmail.com.

Upon receiving your written request, we will provide your Personal Information, including its use and disclosure, within 40 days, as per applicable legislation. We may request additional information to adequately respond to your request. If corrections or updates to your data are needed, we may ask for official documents confirming the accurate data.

If we cannot verify your identity through email or call center communications, or if there are doubts about your identity, we may require proof of identity, potentially requiring a personal visit to our office. This measure is to prevent unauthorized disclosure of your Personal Information.

There may be instances where changing your Personal Information is not possible, especially if it has been used in an executed agreement, transaction, or is specified in any official document.

You have the right to withdraw consent to personal data processing and to request the erasure of your Personal Information under GDPR Article 17, except for data we are legally obligated to retain.

Be advised that exercising the right to withdraw consent or be forgotten may lead to our inability to provide products or services and may result in the termination of our agreements with you, along with legal consequences, which you acknowledge as our right.

For withdrawing consent or exercising your right to be forgotten, contact us at technogroupfamily@hotmail.com. We may also require you to present your ID at our office for security reasons.

Security of Personal Information

We employ various security measures to maintain the confidentiality of your Personal Information and protect it from loss, theft, unauthorized access, misuse, alteration, or destruction. These measures include password-protected directories and databases and the use of SSL technology to encrypt and securely transmit sensitive and/or credit information over the Internet. Access to your Personal Information is restricted to authorized personnel who are required to keep the information confidential. These security practices are regularly reviewed and updated in accordance with legal and technical advancements.

Retention of Personal Information

We retain Personal Information as long as necessary for the purposes outlined in this Privacy Policy, complying with our legal and regulatory obligations. As part of our record-keeping duties, we will keep account and other Personal Information for a minimum of five years following the termination of the respective agreement.

Updates to the Privacy Policy

This Privacy Policy is subject to revisions, modifications, updates, and supplements at any time without prior notice, at our discretion. Any changes will be communicated to our Website users, and the updated Privacy Policy will be made available on our Website.

Data Protection Officer

For exercising your rights, queries, or complaints related to data protection matters between you and us, please contact our Data Protection Officer at technogroupfamily@hotmail.com.